Our Scans · (FS.1.01) Retail Banking · Weekly Summary

• [New] Retail access remains restricted, with the Bank of Russia continuing to warn against direct crypto investment and planning further test regimes limited to certain categories of investors. Hogan Lovells
• [New] Chatbots will deliver $11 billion in annual cost savings across retail, banking, and healthcare sectors, while saving businesses over 2.5 billion customer service hours. Tavus
• [New] Juniper Research expects $11 billion in annual cost savings for retail, banking, and healthcare sectors. Trend Nova World
• In the east, the Central Bank of the UAE plans to launch the Digital Dirham, its retail CBDC, in late 2025, while the Ruya Islamic Bank recently launched crypto that is aligned with Islamic laws. TronWeekly
• Mashreq's efforts to launch its Digital Retail Bank in Pakistan remain a foot, which will mark a significant step in its international expansion. Daily The Azb
• China's instant retail sector is expected to see speedy growth as leading e-commerce platforms are banking on the lucrative on-demand food delivery services to drive new sources of revenue and reconstruct the traditional retail landscape. The Star
• Excluding the sometimes volatile automotive sector (vehicles and equipment), US retail sales rose by 0.4% last month, whereas Bank of America had forecast a 0.6% increase. MarketScreener
• Generative AI could contribute between $2.6 trillion and $4.4 trillion annually across multiple sectors, including banking, healthcare, and retail. Latest AI, ML & GPU Updates | NeevCloud
• Juniper Research expects chatbots to contribute $11 billion to cost savings annualy using AI-powered chatbot technology in banking, healthcare and retail sectors! Verloop.io
• The State Bank of Pakistan informed that retail payments grew by 8% in Pakistan during the first quarter of fiscal year 2024-25 while payments through digital channels witnessed 9% quarterly growth. ARY NEWS
• Beyond central banks, South African data on Tuesday is expected to show gross domestic product expanded 0.9% in the fourth quarter, against a 0.3% contraction in the prior three months, in part due to a rebound in the agricultural industry and strong growth in the retail sector. financialpost
• According to research from Harvard Business Review, more than 40% of U.S. work activities could be automated, augmented, or completely reimagined by tools like generative AI, with some of the largest impacts expected in industries such as banking, healthcare, energy, and retail. Aura
• The Reserve Bank of Australia's monetary policy will play a significant role in shaping the economic environment for convenience retailers. Convenience & Impulse Retailing
• From the FCA's perspective, retail banking (including payments), wholesale banking, wealth management and crypto-asset firms posed the greatest risk of being exploited for money laundering. Communities - The Law Society
• Traders are reducing bets on the Bank of England raising interest rates next month after US retail sales were much stronger than expected. The Telegraph
• Gen AI could be a game-changer, potentially generating between $200 billion and $340 billion in value across the entire banking industry, from retail to wholesale banking. Datanimbus
• Indian digital bank, Suryoday Small Finance Bank will be able to provide retail customers with access to a new deposit scheme and expand its FD offerings, utilising tech provided by Tata Digital, the consumer-centric digital product provider, following a new partnership. The Fintech Times
• AI adoption is anticipated to generate significant economic benefits across banking sectors, adding $321 billion in value to corporate banking and $306 billion to retail banking through successful implementations. eLuminous Technologies
• Banamex will handle retail banking, including consumer credit, mortgages, insurance, pension funds, and small business banking, while Citi Mexico will focus on wholesale banking, primarily corporate banking. Aldo's Substack
• Software and Information Services, Banking, and Retail industries are projected to allocate approximately $89.6 billion towards AI in 2024, with generative AI accounting for more than 19% of the total investment. Supply Chain Nation
• When the Reserve Bank of India reduces the repo rate, it will immediately impact the loan portfolios for retail and MSME (Micro, Small and Medium Enterprises) segments, which are linked to external benchmarks. Outlook Business
• The Datos Insights (formerly Aite-Novarica) Group estimates that revenue at risk for retail banks that do not focus on modernization could be 10% to 15% of retail bank payments revenue annually, or $100 billion to $150 billion globally. FinExtra
• STATE BANK OF INDIA THE PUBLIC SECTOR BANK is expected to report a strong loan growth of 15% year-onyear in the September quarter, led by traction in retail and SME segments. Economic Times

Last updated: 26 June 2025