Shopping

• [New] Holiday retail sales were expected to grow approximately 3.6% over the previous year.
• Pre-pandemic, the average penetration of online grocery shopping was expected to reach a high single digit in the following three to five years.
• In 2020 with the pandemic, and the large shift to online shopping, the in-store numbers will not be as high.
• The results from the first 11.11 shopping window in 2020 indicate a solid rebound of consumer spending in China, demonstrating the importance of the opportunity it presents for international brands and small businesses.
• Online retail sales are expected to reach new heights in 2020, as the global coronavirus pandemic has forced many homebound consumers to shop online.
• While the luxury goods industry has suffered a huge blow due to the coronavirus pandemic, wide-moat Cie Financiere Richemont, a global luxury goods conglomerate whose brands include Cariter and Mont Blanc, might still benefit from 2020's Christmas shopping.
• Online food orders in the U.S. have increased from 2% of grocery sales before the pandemic to a predicted 10% by the end of the year.
• Amazon's experiments with automating in-person shopping at a small number of grocery stores in Seattle could help retailers elsewhere create touchless in-store experiences consumers are demanding.
• With the online retail market making up 16.1% or about $4.2 trillion of the overall retail market and expected to reach 22% by 2023, brands know they need to create a standout digital shopping experience for their customers.
• The global demand for biometric technology in the payments industry is robust and will accelerate during the busy end of year shopping season and as business returns to a new normal in 2021.
• American online holiday spending alone could hit $189 billion in part because COVID-19 will keep many people out of stores.
• Sales from nonessential retailers - such as department stores - are expected to plummet by 60% in 2020; meanwhile, e-commerce is projected to grow by nearly 20%, particularly in categories such as groceries.
• More Americans plan to stay home for holiday celebrations in 2020, and they have shifted their grocery and gift shopping to online channels.
• Merchants can lean on ecommerce - which will account for a record-high near-19% of 2020's $1.01 trillion worth of total holiday retail sales - to help encourage holiday spending among consumers wary of in-store shopping.
• Over the next five years, online grocery shopping is projected to take up 21.5% of all grocery sales in the U.S.
• Black Friday, Cyber Monday: Black Friday is projected to generate $10 billion in online sales, a 39% YoY increase; Cyber Monday will remain the biggest online shopping day of the year with $12.7 billion, a 35% jump YoY. / USA
• Consumers will spend $56 billion before US Thanksgiving, up 37% from last year, and that one-third of all consumers will complete their shopping by Black Friday.
• Online shopping in Mexico comprised just 3.0% of total sales in 2017 but it's projected to more than double by 2022, reaching $14 billion.
• While the festive season will be challenging for shops and consumers, Mintel expects in-store and online retail sales across November and December combined to hit £81.7 billion.
• Despite the dramatic shift to online shopping, thousands of Irish small businesses risk losing sales by failing to prepare for Strong Customer Authentication requirements.
• Americans plan to buy gifts for fewer people in 2020 and do their holiday shopping earlier than previous years.

Last updated: 10 January 2021