Welcome to Shaping Tomorrow

Our Scans · (ZY.2.07) Management · Weekly Summary


  • [New] In 2026, hybrid teams will more regularly integrate AI copilots into their daily operations, automating routine tasks such as admin, knowledge retrieval, and scheduling. Human Resources Online
  • [New] AI becomes core business infrastructure Artificial intelligence is expected to move beyond early adoption and into the center of business operations in 2026. The Daily Star
  • [New] AI agents will evolve from experimental tools to integral components of business operations, enabling everything from automated customer service to predictive analytics in real time. WebProNews
  • [New] Businesses should treat 2026 as a year to strengthen their resilience infrastructure - localize supply chains, prepare for future disclosure demands, and hard-wire climate risk into operations. Ivey Business School
  • [New] In 2026, expect food waste innovation moving toward integrated systems that embed prevention, efficiency, and diversion into core operations. Food Logistics
  • [New] Increasing strategic investments in operations across the Middle East could act as a bridge for Europe, Africa and Latin America. Bizclik Media Ltd
  • [New] Chief Risk Officer: Chief risk officers, who assess and manage threats to operations, finances, and reputation, are becoming central to strategic decision-making as Australian firms face growing cybersecurity and regulatory challenges. Economic Times
  • [New] Of all the developments in the compliance arena - from the rapid expansion of AI governance to heightened consumer protection expectations - none will have as profound or as immediate an impact on day-to-day operations as the CTA's beneficial ownership reporting ecosystem. / USA Global Compliance Institute
  • [New] Organizations that focus on execution, verification, and real operating conditions will be better positioned to reduce electrical risk and build more resilient operations heading into 2026. Humpday
  • [New] Retailers that win in 2026 will not just be the ones who adopt new tech, but the ones who use it to simplify operations, build resilience and deliver better experiences - both to customers and their teams. Retail247 - Technology Enablement For Retail
  • [New] In 2026, real-time device visibility will be the baseline expectation, empowering businesses to act immediately rather than reacting after an issue has already slowed down operations. SOTI
  • [New] Agent architects will become essential hires for organizations industrialising AI at scale across complex global operations and highly-regulated industries. Bizclik Media Ltd
  • [New] In 2026, predictive risk intelligence will become the new standard that integrates real-time data and AI-driven scenario planning to identify threats and rebalance operations before disruptions occur. Bizclik Media Ltd
  • [New] With forecasts of roughly 13.1% annual growth through 2030 as more customer support and CX operations are entrusted to outsourced teams based in Singapore. EMAPTA
  • [New] Around 54% of small and medium businesses will be outsourcing at least one core business function, such as accounting or marketing, by 2025, pointing to continued growth in outsourcing into 2025 and 2026. EMAPTA
  • [New] In 2026, AI will take on a much deeper role in short-term rental operations, moving from task automation to managing entire workflows. PhocusWire
  • [New] By 2026, individuals will be able to train and operate their own digital twins, which will work 24/7 on-chain to handle tasks like financial operations, data verification, transaction matching, and even creative work. MEMO blog: Web3 Insights on Data Asset, Blockchain and
  • [New] 2026's major outages, from the global Microsoft 365 disruption to the AWS and Cloudflare incidents that took major services offline, have reminded businesses how fragile modern operations can be, and how quickly they can lose control of critical services when a few shared platforms fail. TechRound
  • While 92% of companies plan to boost AI investments in the next three years, only 1% consider themselves fully mature, having AI deeply integrated into their operations and delivering significant business results. The Gradient Group
  • In 2026, AI will move beyond experimentation to become a core enabler of finance operations. Fortune
  • In 2026, expect AI-led forecasting, automation-ready building design and predictive maintenance powered by digital twins - virtual replicas of physical assets that use real-time data to simulate performance and predict issues - to become standard features of everyday operations. Parcel and Postal Technology International
  • By 2026, talent intelligence will be the foundation for scalable hiring operations. Remoto Workforce
  • By 2026, more companies will move AI from pilots into daily use across planning, finance, and operations. Supply Chain Management Review

Last updated: 12 January 2026



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