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Global Scans · Voice Assistants · Weekly Summary


  • [New] Voice AI is projected to save the US healthcare economy $150 billion annually by 2026 through appointment scheduling, symptom checking, and patient follow-up automation. InfoFina.com
  • [New] 80% of businesses plan to use AI-driven voice technology in customer service by 2026, reporting 20-30% operational cost reductions. InfoFina.com
  • [New] Voice assistant users in the United States will reach 157 million by 2026. InfoFina.com
  • [New] Voice commerce is projected to grow by over 50% in 2026. Wiserreview
  • [New] In Europe, regulators may begin issuing information requests to AI chatbot providers that have not addressed or mitigated risks identified under laws including the GDPR, DSA, and the OSA. Wilson Sonsini Goodrich & Rosati Professional Corporati
  • [New] Ford outlined a road map for an AI-powered voice assistant launching via Ford and Lincoln apps in 2026 and in-vehicle in 2027, plus a Level 3 hands-free, eyes-off driving system targeted for 2028 on its Universal EV Platform. MarketingProfs
  • [New] Zendesk's Answer Bot with Voice Integration will dominate service-based industries by 2026. Software House
  • [New] Microsoft's Copilot Voice will dominate transport and logistics by 2026. Software House
  • [New] In 2026, AI will automate reconnaissance, develop exploit chains, craft convincing phishing at scale & impersonate executives with near-perfect voice and video. Cyber News Group
  • [New] One in ten customer service interactions will be fully automated by agentic voice AI by 2026. NextLevel
  • [New] Healthcare: Voice AI is projected to save the U.S. healthcare economy $150 billion annually by 2026 through appointment scheduling, symptom checking, and patient follow-up automation. NextLevel
  • [New] The incorporation of voice-activated AI into digital kiosks and signage will become increasingly prevalent. AVNetwork
  • [New] Direct to Cell started by offering text message exchange Starting in 2024, it will evolve towards data, the Internet of Things, and voice via applications starting in 2025, in a gradual and limited way. CPG Click Petroleo e Gas
  • [New] Personalized assistance across devices: As advanced voice and context awareness arrive, Apple Intelligence may anticipate user needs based on ongoing patterns, suggesting useful actions before a direct request is made. Apple Magazine
  • [New] In 2026, voice and text-based interfaces will offer contextual, human like interactions across dashboards, enterprise tools, and applications. Medium
  • [New] OpenAI is making a bold bet that voice-first will dominate the next wave of AI interaction. byteiota | From Bits to Bytes
  • [New] Ambient voice technology will become common in the NHS, with regulatory frameworks established for its use. Yesil Science - Digital the Health
  • [New] In 2026, voice-enabled technology will increasingly integrate with property management systems to enhance service delivery and ancillary revenue. URAHL
  • [New] In 2026, voice-activated ad targeting will become a breakout channel, driven by a shift in behaviour. TV Tech
  • [New] In the first quarter of 2026, ProMedica plans to install ambient voice technology in its physician practices. Becker's Hospital Review | Healthcare News & A

Last updated: 12 January 2026



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