Global Scans · Financial Services · Weekly Summary

• [New] Artificial intelligence is transforming how consumer credit is accessed, assessed, and managed across the Philippines, enabling faster decisions, better risk control, and more personalized financial services. openpr
• [New] While AI is already widely used across financial services, both the FCA and NVIDIA highlight that rapid advances in generative and agentic AI could significantly reshape markets, competition and how consumers interact with retail financial services. REG Technologies
• [New] Financial services will lead all industries in AI investment, representing more than 20% of the projected $632 billion in global AI spending by 2028, yet deployment rates remain stubbornly low. FinExtra
• [New] In the banking and financial services space, companies such as JPMorgan Chase are exploring the use of AI agents to detect fraud, provide customized financial advice, and automate loan approvals and legal and compliance processes, which could reduce the need for junior bankers. MIT Sloan
• [New] Some 60% of the 240 financial services CEOs that EY surveyed for its Quarterly CEO Outlook Survey said they think investing in AI will maintain or even increase their current head count in 2026. Business Insider
• [New] In 2026, financial services organizations will shift from rapid experimentation to demanding measurable return of investment, with pressure mounting, a Massachusetts Institute of Technology study revealed 95% of enterprises currently see zero return on AI investments. Retail Banker International
• [New] By 2030, consumers could increasingly be interacting with financial services through AI-mediated interfaces rather than directly with firms. FCA
• [New] In 2026 people will be the true advantage in financial services, rather than models or tools. FStech
• [New] Global financial services chief executives are heading into 2026 with renewed confidence, expecting improvements in revenue, profitability and productivity as investments in AI deliver better-than-expected results. InvestmentNews
• [New] In a move that could indirectly impact the commercial legal world, the Financial Conduct Authority in the UK is consulting on how to regulate AI and its impact on the financial services sector. Artificial Lawyer
• [New] In 2026, 42% of SBOs plan to increase efficiency/productivity, 37% will launch new products / services, and 32% plan to improve financial operations. The Mt. Sterling Advocate
• [New] Financial services firms are far more likely than other industries to expect quantum computing to deliver business value by 2030, particularly in areas such as portfolio optimization, risk modeling, and cryptography. AI Insider
• [New] Sea and Google will work together to develop and scale AI applications across digital financial services, e-commerce and gaming. Fintech Singapore
• [New] By 2026, autonomous CX will become a competitive differentiator across retail, financial services, telecom, and healthcare. Kasmo
• In addition to identifying areas of potential growth for AI in financial services, part of their role will be to help to ensure the UK's policy, regulatory, and investment environment is fit for purpose as AI becomes an increasingly important in global competition. Taylor Wessing
• Financial services tech will make up 17.1% of US total tech spending in 2026. Forrester
• Forrester expects US financial services tech budgets, including staff costs, to reach $495 billion in 2026, up from $449 billion in 2025, representing 10.3% year-over-year growth. Forrester
• AI spending is forecast to more than double to reach $632 B by 2028, with financial services among the top investors. Insight Global
• Financial services expect transformative changes by adopting Quantum AI for complex risk assessments, portfolio optimization, and fraud detection. BUSINESS 2.0 NEWS
• Regulatory topics that will have a significant impact on institutions operating in the UK financial services sector in 2026. Global Relay Intelligence & Practice

Last updated: 02 March 2026