Global Scans · Retail · Weekly Summary

• [New] AI enhances capabilities across personalized customer experiences, which PwC suggests will become more tailored and seamless as retailers adopt advanced technologies. BUSINESS 2.0 NEWS
• [New] Global retail e-commerce sales alone are projected to surpass $7 trillion by 2027, up from approximately $5.8 trillion in 2023. FieldPie
• [New] Global IoT connections are projected to exceed 35 billion by 2030, with smart retail devices representing a growing share. Persistence Market Research
• [New] Global retail media spending is projected to climb from $184 billion in 2025 to $312 billion by 2030. Beet.TV
• [New] In 4 years, McKinsey forecasts agentic commerce will generate US$ 5 trillion in global retail revenue. LinkedIn
• [New] Retail chatbot investment is accelerating faster than any other industry vertical, with spending projected to grow from $12 billion in 2023 to $72 billion by 2028. AutoFaceless
• [New] The shopping habits of travelers have changed, and the assortment of goods will be integrated into the Lufthansa Worldshop as the official retail outlet for travelers. LoyaltyLobby
• [New] Amazon said it will open more than 100 new Whole Foods stores in the next few years as customers gravitate toward buying groceries there instead of at Amazon Fresh stores. / USA Newsweek
• [New] Walmart will bring digital price tags to all its United States stores before the end of 2026. Flipflow
• [New] 43% of retailers are already piloting AI, and 75% say it will be an essential part of their operations by 2026. Salesforce
• [New] Agentic commerce will orchestrate $3 trillion to $5 trillion in global retail spend by 2030, with $1 trillion of that in US business-to-consumer alone. support
• [New] Automated chat tools could handle up to 85% of retail service interactions - returns, sizing questions, complaint resolution - with potential savings reaching $11 billion each year. B2The7 | Marketing Agency in Louisville, KY | Digital &
• [New] According to the National Retail Federation 2025 Forecast, e-commerce and non-store sales are projected to grow between 7% and 9% annually, reaching approximately $1.47 trillion, which still necessitates warehouse expansion but at a more measured pace than the previous decade. Market Data Forecast
• [New] US ad spending growth will accelerate in 2026 as AI-fueled gains in social and retail media help offset a poor economic outlook. eMarketer
• [New] With 80% of exhibition space already sold, over 300 leading solution providers including Relex, Vusion and Google will showcase the technologies redefining retail. Yahoo Finance
• [New] As demand for innovation and next-generation retail solutions grows, we expect continued momentum in brand participation in 2026. Yahoo Finance
• [New] 25% of shoppers will use specialty retail chatbots and autonomous agents for product discovery. HotWax Commerce
• [New] By the end of the decade, more than one in ten retail dollars and one in four non-grocery retail dollars are expected to be spent online. / India Bain & Company
• [New] Walmart will replace paper labels with digital labels across its entire network of US stores before the end of 2026. Flipflow

Last updated: 14 May 2026